General FAQ

How do I submit a pre-submission inquiry for LRBAA?

1. Go to the BAA Public Portal at https://baa2.st.dhs.gov/. 2. Click on the Solicitations > Current Solicitation tab. 3. Select the desired LRBAA Solicitation. 4. Locate and click on the "Submit a Pre-Submission Inquiry" button. 5. Complete the required components and click Submit.

Where do I find the most current solicitation information?

Solicitations are posted on the Federal Business Opportunities website at www.fbo.gov, and simultaneously on the BAA Public Portal at https://baa2.st.dhs.gov/.

What are the basic steps to submit a proposal?

1. Go to the BAA Public Portal at https://baa2.st.dhs.gov/. 2. Register your organization and point of contact information. 3. Start a new proposal or white paper in response to a specific solicitation. 4. Complete the required components. 5. Submit the proposal.

How can I revise my proposal submission?

If you have not yet submitted your proposal, you may log in to the Public Portal and edit the components of your proposal at any time. If you have already submitted your proposal, you cannot make any changes. Contact the Program Support office for more information. View contact information by clicking the Contact Us link.

Was my submission successfully completed?

When you submit a proposal successfully, it will display on the Proposal Activity Worksheet page in the Proposals submitted or past due date section (example shown below, Figure 1).

Why haven't I received my password reset e-mail?

Contact the help desk at dhsbaa@reisys.com or at (703) 480-7676 to verify that the e-mail address for the point of contact is correct. The help desk responds to inquiries within one business day.

I don't remember my password. How can I reset it?

1. Go to the BAA Public Portal at https://baa2.st.dhs.gov/.
2. Click the Portal Login link, located at the top-right corner of the window.
3. On the login page, click the Forgot your password? link. The Forgot Your Proposal Submission Password? page displays.
4. In the Username field, enter your username.
5. Click the Continue button.
6. Your personal security question will display. Enter your answer.
7. Click the Continue button.
8. You will receive an e-mail containing your new password.

I received an error message indicating that I entered invalid characters in a free-text field. What am I doing wrong?

Due to security considerations, restrictions have been placed upon the use of special characters in completing forms on the website. Special characters are limited to simple punctuation marks only. This issue most often occurs in the Technical Abstract free-text field.

We recommend that you type your text directly into the free-text field. If you must "copy and paste" your text, copy from a basic text editor (not a word processing program) and paste it into the field.